What is the grievance submission process within the MOI?

The grievance submission process within the MOI emphasizes the importance of following a structured chain of command to ensure that complaints are handled appropriately and effectively. Filing a written complaint through the chain of command creates a record of the grievance, allows relevant authorities to address the issue systematically, and maintains professionalism in resolving disputes.

This process also helps to ensure that grievances are documented and tracked, which is essential for accountability and transparency within the organization. By adhering to the chain of command, individuals can be confident that their concerns will be escalated to the appropriate levels for consideration and resolution.

In contrast, other methods such as filing anonymously through a suggestion box or posting on social media may not provide the necessary follow-up or resolution process that formal written complaints do. Similarly, verbal complaints can lack the necessary documentation and clarity that a written submission provides, potentially leading to misunderstandings or unresolved issues.